Tuesday, August 30, 2005

Your Way, Right Away

Which loosely translated means, "Unless we hate our fucking jobs. Then it's, "My way, whenever the hell I feel like it. And if I screw it up, which I will inevitably do since I failed out of elementary school and have done nothing but pop out illegitemate children on an annual basis since my disability ran out, I will behave as though that's your fault since you use big words like 'incorrect' and 'cunt-face'."

I don't know why I bother going back to Burger King. Apparently, I'm like Whitney Houston, I need abuse from a crackhead.

Every couple of months, I decide to give them another chance and they never fail to send me away gripping the steering wheel in rage, screaming, "My way, motherfuckers! MY WAY!"

So, I swing through the drive-thru a few minutes ago. I order something simple and I only ask that they upsize my Dr. Pepper. Here's where it gets weird...

I roll up to the first window and a guy opens it up with a huge smile on his face. I flinch and cower in my seat. I'm not prepared for this unexpected turn in my relationship with BK. After I collect myself, I hand him a twenty. And away we go...

BK Guy With Shit Eating Grin: "Ha! Can I keep the change?"

Me, with an equally dazzling grin: "If you'll stop smiling like you just killed your mother and ate her tongue, sure!"

BKGrin: "Huh? Ha! You're still pretty!"

Me (rolling my window up and leaving just enough room for him to slide the bills through. Fuck the coins): "And you're still creepy! Ha!"

BKGrin: "Think we got enough rain?"

Me: "Well, you didn't drown, so I guess not."

It has occurred to me by now that this guy doesn't hear a word I'm saying. He is only hearing the voices in his head. Otherwise, I would never be so mean. Honestly.

BKGrin: "It didn't dampen your spirits, did it? Ha!"

Me: "Me? Oh, I'm the happ-happ-happiest fucker you've ever seen. I take my meds every single day. You should try it."

BKGrin holds out my money. I roll the window down enough to snatch it and roll it back up before he can eat my head. He just smiles. I move up to the next window.

BK Girl With Scowl and The Dull, Lifeless Eyes of The Mentally Void: "Here."

She hands me my drink and I'm completely relaxed because we're back to normal, BK and I.

The drink is a medium. I only ask for my one Dr. Pepper fix a day, and it must be the gallon size.

Me: "Excuse me. I asked for an upsize, ma'am."

She glares at me and turns to whatever half-witted fuckwad they call a manager.

BKScowl: "She said she asked for an upsize." (murmuring in background)

Now, I haven't been back to BK in a couple of months for one reason: They hate me and they remember my face. The last time I was there, I was hungover, I was smack in the middle of a hot flash, and it was 8 a.m. They're all lucky to be alive after they did the exact same shit to me then as they were doing today. As it turns out, I freaked the hell out of the Morlock that was working the window when I screamed at her, but I didn't hurt anyone. Physically.

I was a bartender and a restaurant manager for YEARS. You never, ever, ever doubt a customers word when all it will cost is a measly .44 cents (which I was quite certain I had already paid).

I pulled out a dollar bill when Scowl came back. I didn't want to argue or go to jail. I silently handed her the dollar and watched her walk away. She came back, gave me my giant Dr. Pepper and shut the window without saying a word.

Now I was pissed. Defcon 5 pissed. I reached over and rapped on the window.

Scowl: "Yes?"

Me: "Correct me if I'm wrong, but that meal is $5.38, no?"

Scowl: "I dunno."

Me: "Well, do you think you can check or would moving your ass from this window be too much of a foreign concept for you?"

Scowl: (slams the window shut and walks away)

Scowl: (returning and throwing open window) "Yes."

Me: "Good. Now that that's been established, you charged me $6.25. Wrap your mind around this...the tax rate is 8.25%. You charged me $6.25. So, I already paid for the upsize, twice, and you still didn't give me any change. That dollar was not a tip, sugar."

Scowl: "What?"

I glanced behind me. It is 2 p.m. on a crappy, hurricane beaten day and there is no one behind me. I put my car in reverse and back up to Grin's window. He opens. Grinning.

Me: "Jimmy, I don't want to deal with Binky The Wonder Bimbo anymore. Can you please give me my dollar back?"

BKGrin: "My name's not Jimmy!"

Me: "Whatever. Can I get my dollar?"

BKGrin: "Hang on! Ha!"

He disappears momentarily and returns with my dollar. See how simple that was?

Me: "George, you've been wonderful. Oh, and the girl at the next window? She said you're hot. Ha!"

My way, motherfuckers. MINE.

20 comments:

Osbasso said...

I'm good for the week now. Thank you.

art said...

gotta love the king

Chunk said...

They fuck you at the drive thru.

Anonymous said...

My last experience with BK was very similar - except I'm in Canada. (I wonder if it's a BK standard.) Never been back since.

BTW Who is "Joe" and why doesn't he ever write? Not complaining - just curious. I look forward to every one of your articles.

GrizzlyChicken said...

Did you receive the unfortunate trots after your meal? They always leave me a tip of their own. Ugggg.

This story cracked me the fuck up.

Crystal said...

Heh. Joe is a lovely young man who was editing for me cos my grammar ain't so good and I throw in all kinds of apostrophes and shit where they don't belong and he wanted to stop the run-on sentences that were making him cry.

But he has a life now and and I don't think he comes here very much any more. He used to call me 'butterfly'. *sniff*

Carolyn said...

Some of those morlocks will do REALLY bad things to your food if you're not careful.

snavy said...

I have that same problem everytime I go to Dunkin Donuts!! More power to ya -- Girl!!!

yournamehere said...

Crystal, go back one more time and tape a sign near the drive-thru speaker which reads, "Technical Difficulties: PLEASE SPEAK LOUDLY." Order something small, like a drink, pay for it even if they fuck it up, and pull your car over and watch the hilarity. People will scream orders at the top of their lungs.

The G-man said...

Bravo! Kick ass and take names (or make them up, whichever works).

Ian said...

I think the girl at the Ginninderra 'McChuck' must be reading your blog. Just got back from lunch, did the emergency 'drive-thru' handed over ten bucks for a $6.95 meal and got exact quote:

'Can I keep the change? HA'

First time I've EVER heard that at any restaurant, let alone a bloody Maccas. Oz is a country where tips are welcomed by hospitality staff, but not expected (we pay people enough instead), so weirded me out. I just smiled sweetly and held out a hand for the change.

sansanity said...

i didn't know you lived around the corner from me.

Harley Quinn said...

Love it!!! Finally - someone else who backs up in drive throughs!! lol. Carry an airhorn with you next time....wake those numb bastards up. LOL.

NonDairy said...

"I'll let you keep the change if you swallow it all right now."

That's the correct answer.

Shecky X said...

"...we pay people enough instead..."

What a novel concept. A heathen one, here in Amurrica. Pinko communist, talking about actually paying people enough to live on. Nuke a gay baby seal for Christ.

But seriously, folks... It's not just BK. It's every place where you have to place an order. I haven't been to a run-of-the-mill fast-food-chain-type restaurant in a few YEARS without having to restate my order at least twice (which means I gave my order three times, for those who weren't counting), and often even more... including AFTER receiving what they claimed I ordered.

Here's how it usually goes:

(troglodyte on speaker): *kkkrxxkrrk*
me: "Yeah, I'd like a double cheeseburger combo, mustard and ketchup only, and make the drink a Dr. Pepper with light ice."
Troggy: "Okay, dassa dubba cheeseburg wit ketchup, Docta Peppa wit lotsa ice."
me: "No, a double cheeseburger with MUSTARD and ketchup only and a Dr. Pepper with LIGHT ice. Just a little bit of ice."
Troggy (after a pause during which I've started imagining the microphone being used to extract solidified nasal mucous): "Uh... Okay. Dubba cheeseburg wit ketchup anna Docta Pepper widda lil ice."
me: "NO. Double cheeseburger with MUSTARD. That's MUSTARD. AND ketchup."
Troggy (after another pause for extraction): "Okay, driroun t'd segund winda."
(I drive around to the second window.)
Troggy: "Da'be fi tutty fi."
(I hand Troggy a five-dollar bill and a single. He looks like he's playing the shell game behind the window, opens the window and hands me not only my change but also everything I ordered... at once. I've learned to take the change, ignoring the other things that he's trying to shove into my window, put the change away, THEN take the drink and the bag, whereupon, without so much as a "Hab'nice day," the door gets yanked shut.)
(I pull forward and find a parking spot, having had experience with this. I open the bag, retrieve the dubba cheeseburg, open the bun and find: meatlike product, something yellow that may have had cheese about eight generations back in its ancestry, ketchup and a pickle.)
(I exit my car, go inside, bypass the line, flag down the one person behind the counter who appears to have something resembling an idea of what's going on and state the problem.)
me: "Sir, I ordered a double cheeseburger with mustard and ketchup only, and I repeated the order twice. This burger, as you see, has ketchup and a pickle."
Unreasonable facsimile of a manager: "We don't have mustard."
me: "Yes, you do."
UFM: "No, we don't."
me: "Yes, you do. Two places at least. There's that yellow bottle back there that they used to put mustard on my burger the last time I actually came in here to eat. There's also a bin within arm's reach of the drive-through cashier with packets of mustard, which they tried to give me the last four times I went through this drive-through."
UFM (snatches up burger and wrapper, chucks them in a trash can and yells incoherently at the assembly-line people in the back, waits for them, receives new burger and thrusts it at me) "Here."
me (having learned not to trust BK employees, I open the wrapper, open the bun and find a pickle, which I remove and hand to UFM): "Here. I ordered mustard and ketchup only. Three times. I'm outta here."

The worst part is that, as I'm headed for the door, some brain donor oxygen thief inevitably says, "Have a nice day."

OneSingleMom said...

ok - i've been out of the blogosphere for such a long time, but i'm glad i popped in on yours tonight!!

i posted something not too dissimilar about mcdonald's a while back - i swore i'd never go back, and i haven't (well only once and it was for bkfst not lunch so i'm not counting that)... great post!! ...osm

Moxie said...

Hilarious!

Anonymous said...

My own loosely related experience at a drive through:

I hit a Burger Street for lunch one day.. geez, this is almost 10 years ago now. Anyhow, I order a bacon cheeseburger with ketchup only. I get back to work, open my delicious meal and find a beef patty, the bun, and ketchup. Now, I seem to recall ordering a *bacon* *cheese* burger. What on earth makes these people think that ordering it with only one thing on means they should remove the rest?

I filled out the comment card they conveniently placed in my bag. Much to my surprise, I received a coupon for a free bacon cheese burger in the mail.

I suppose if you have to put up with bad service, at least pick a place with a good corporate office.

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