Thursday, March 27, 2008

The Crazy Chronicles, Part 11: D. A. Dog

"That's right, Mr. Martini. There is an Easter Bunny." - McMurphy, One Flew Over The Cuckoo's Nest

"Get comfortable, baby. I've got a full tank." - Caro, The Divine Secrets of The Ya Ya Sisterhood


Tuesday, 6 p.m.

I giggled while I painted my plastic dog.

"Who're you making that for?" Linda asked.

"My daughter," I replied as I added another green polka dot. "Look...it's a daily affirmation dog."

My table-mates looked over.

"Daily affirmation dog, am I crazy?" I asked the dog. I bumped his nose with my paint brush and set his bobble head in motion. Up and down, up and down. Trish guffawed. It wasn't that funny.

I looked around at the others. Carol had dismembered her D.A. dog and was methodically dipping his body parts in brown paint.

"Carol? Baby? What'cha doing?" I asked.

"I like weenie dogs," she mumbled as she submerged his torso.

"Right-o."

"Time's up!" RT teacher called.

We cleaned up our supplies and made our way back to the break room. Miss Flora was parked in front of the tv when we came in.

"Y'all hush, now! I'm watching my man, Obama!" she demanded. Normally, pleas for quiet fell on deaf ears. Something about this retired schoolteacher made us all shut up and use our inside voices. Eventually, everyone had migrated to the smoking area outside so they could talk without disturbing Flora. I chose to stay in, where it was warm.

I thought about my session that afternoon. I thought about my kids, how they smelled and how much I missed their ceaseless chatter and then wondered if I would be here through the coming weekend. I glanced up as the new Tyler Perry movie trailer came on.

"Praise Jesus, I'm goin' to tha movies!" Miss Flora screamed. She then placed her hands back under her thighs and fell back into her Obama-stupor.

A thin woman I'd never seen before walked in. "I'm looking for Crystal McKee."

I stood up. "That's me."

She motioned for me to follow her and we made our way to the conference room where she introduced herself. "I'm Julie Flannigan and I work in billing."

I was confused. "Ok."

"Have a seat. Ok," she glanced at her folder, "your insurance covers eighty percent, but you have a three-hundred-dollar co pay and, of course, the other twenty percent. We're estimating your portion to be about two-thousand dollars." She looked up at me, expectantly.

"I'm not sure what you're ... what are you asking me?"

"I just need to find out how you want to take care of the bill."

You could have taken a hundred pictures of my face in the next sixty seconds and they all would have looked exactly the same: dumbfounded. "Are you kidding me?"

"About?"

"I'm here for depression, anxiety and stress and you're seriously sitting her talking to me about the bill while I'm still undergoing treatment? What do you do for the schizophrenic patients? Bring them in here and force them to watch "A Clockwork Orange"? With strobe lights and the sound of screaming for ambiance?"

"Well, we have to do this-"

"My husband is the guarantor for a reason, ma'am. No offense, but you need to talk to him, not me. I'm not exactly keeping up with my online banking in here."

After leaving, I called Chris and told him what had happened.

"Oh, hell no. No, they didn't," he hissed. "You're coming home. If that's the kind of shit they're going to pull, you're coming home."

"Babe, calm down, just-"

"You don't need that crap, Crystal. What kind of practice is that? I'll be making some phone calls tomorrow."

"I'm sure you will," I laughed. My hero.

"Hey, do you have a minute to talk to V? She's been going nuts. Don't forget, she thinks you're in Nashville for training."

I waited for her chirping voice to soothe my soul.

"Mommy?" There was no chirping. Only the sound of repressed tears.

"Oh, baby, don't do that. Please don't cry, please-"

"I miss you," she sobbed. "I want you to come home, now. You need to tuck me in."

"I know, honey. I'll be home really soon."

"When?"

My heart was sore. When, indeed.

74 comments:

Persnickety Ticker said...

Aww...That made me want to cry...that is of course, while I was laughing hysterically at your explanation of suggested billing practices...You have such a way with words, sweetie. I adore reading your stuff and wait anxiously day after day for you to post more. You're addicting that way...

Mari said...

What?! How can I be the first??

Anyhow, Crystal I love you. My heart breaks for you, your babies and Chris. I wish it could all be sunshine & roses for you. But then everyone would hate you for having a perfect life. So... maybe just a silver lining?

ArkieRN said...

What total asses! I know medicine is a business - but seriously, they should know better.

I glad you kept your sense of humor. BTW - GO CHRIS!!!!

fenix said...

The "You need to come tuck me in." line almost did me in. It's difficult for me to imagine not being able to see my son whenever I wish. When, indeed.

Jules said...

I would love to say that I'm in disbelief over the practices of bill collecting, but it's just typical stupidity. You handled it with a lot more grace than I could have!

Thanks again for your courage in sharing all of this with us.
Jules
House of Jules

Lea said...

Crystal,
I've refrained from posting any comments until now. I am a new reader, and didn't think I had a right, since I don't "know" you well enough. I can't stay quiet anymore, I feel compelled to tell you I am praying for you, and hope for nothing but good things for you and your family.
take care, and God Bless. I know this can't be easy.

darla said...

Ah Crystal! (stupid billing doches) that is so heartbreaking! Hang in there! And here's a totally platonic air hug for Chris for taking such good care of you. We all appreciate him and wish you the best!

debzy said...

are you kidding me? what on earth would possess them to send the billing bitch in to harass you? I cannot wait to hear about the phone calls that Chris makes...

Ah children...they can reach into your very soul and tear it to pieces with one word - mommy? My son is 24 and he can still pierce my heart when he's crying at the other end of the telephone line and I can't hug him and tell him it'll be okay. I so feel your pain.

Tracey said...

Go Chris! I'd love to have listened in on those calls ;)

Amazing how kids can make our world and tear it apart at the same time, isn't it?

Thank you, again, for being strong enough to share all of this.

*hugs*

sarvamitran said...

I've been here in the US for about two and a half years - I love the education and the jobs, but reading about health care costs here always terrifies me...

About the ads - I think that everyone is too eager to read your posts and don't bother clicking on any of them :)
I do click the ads that interest me (one ad for cheesecakes and the other for tee shirts). Since yours is not a business blog, I don't think the readers (at least me) are in a frame of mind for shopping. Your review site might be a better idea though...

HollyB said...

Oh, C... my heart breaks for the little girl who kept everything locked up inside. And the daughter who loved her parents but didn't want to see their flaws.

As the ACoA, I know how hard it can be to get to the point where you're ready to admit your parent has a problem. And then look at the ways their problem impacted your life. But, it's possible to do all that amd still love your parent, even if they keep drinking.

And the utter insensitivity of the business office folks never ceases to amaze me! I'm surprised you were as nice to her as you were. And GO Chris!

I can't wait to read the rest of your story.

Sleeping Mommy said...

I'm so sorry for what you had to go through missing your kids and them missing you. But this time you spent away will help you be a better you--and that's good for them too.

As for the billing lady. Are you effin kidding me? I hope your husband gave them one hell of an ear full. That's bullshit.

Anonymous said...

Didn't they... force you to be there? why should they get ANY money, when it was their idea in the first place? I'd refuse to pay to be quite honest, you don't just make someone go somewhere, and then ask for money, especially somewhere like that!!!

I'm in disbelief.

Kandi-Shop With a Mom said...

I was thinking the same thing as the comment just above me. They PUT you there and then come in and ask you IN THE MIDDLE of treatment how you are going to pay them?????

I guess I shouldn't be surpised.

PLEASE post and let us know what Chris said to them! Make him write it down word for word! lol

Heather said...

Well, that's just, wow. Really, really special. Billing jerks! Booo!
Praying for you and yours.
<3

Tinker said...

After I had a stroke they came to my hospital bed to give me the same treatment? Of course you would! I just laid there and drooled. Finally they went away.

It always a relief when no body sensible, expects you to be sensible, isn't it?

I was worried about Virginia and her night time routine.

Carrien said...

OH HELLS NO! She didn't!

You know, one of my all time favorite movies is girl, interrupted. I'm thinking that the way you write about your experiences is going to turn out to be better than that.

And I didn't know what to say after the last few posts, because what can you say to something that horrific that doesn't sound stupid and trite.

But I walked away from my computer and I cried a little, and I prayed for you.

Whether you recognized it as such at the time, or even now, or not. What was done to you was evil, should not have happened and it's not a sign of weakness to acknowledge that it affected you.

No one expects the guy who has a hole blown through him in a gun fight to just carry on with the rest of his life without some medical attention and time to heal. No one thinks he's weak or a whiner to undergo surgery to remove the bullets and stitch up his insides. Neither should you expect yourself to be able to just keep going with out help, or feel like you're whining or complaining because you need help.

You've been been functioning for years with massive blood loss and damaged organs. I'm glad for you it's starting to get fixed. And now I'm going to sign off and go to bed before I beat this poor metaphor to death.

Kelly said...

Oh girl, the same thing happened to me in the middle of in-patient treatment for an eating disorder. It was the tackiest, most poorly handled situation I'd ever encountered. And I see I'm not alone. Hugs and prayers.

Kelley said...

Hey Crystal, I have this pain in my throat. Like there is a lump or something there...

*sob*

Oh, that feels better.

<3 you.

witchypoo said...

Insurance fuckers. Hate them.

Michelle said...

I hope Chris gave them massive amounts of shit for that!!

Cakabaker said...

Does reliving all this shit for us hurt you as much as it does me? It must be hard, but I really appreciate the fact that you can do this again. Hope Chris ripped them a new one!

Catwoman said...

Crystal, we have GOT to get together when you're out and compare notes. The fact that you read the admin twit the riot act shows that you are getting well. Go get 'em, girlfriend.

Chris, if you read this, pay the hospital $1/month and do it in pennies. Bwahahahahaha....

Catwoman

sonarman said...

What witchypoo said. Bastards. You handled that really well, however.

I would have collapsed on the floor in a fetal position and screamed "It's a madhouse! A madhouse!".

Anonymous said...

oh man I really hope you said just that to the lady...re V~she might be reacting to the instinct that she isn't getting the whole truth...i do hope at some point you fill her in somewhat. censored verson slightly

warcrygirl said...

I can't add anything that hasn't already been said but I did want to comment because I haven't in the last two posts. I do want to say you handled the billing clerk fiasco way better than I would have. It it was me I'd have stabbed her in the neck with a homemade shank or something. What are they going to do, lock me up? And yes, PLEASE let us know how Chris in Shining Armor handled the situation!

Brad K. said...

Crystal, leave a message for the dour Ms. Flannigan. Offer to work off your bill in RT. Maybe a portrait in finger paints. Or write her biography. That should be interesting, a Crystal-like interpretation of her life, written before treatment is finished. Make it a short-short story.

Bless V, and Chris, and Devon, and you, too.

jac said...

dude, the irony! nothing i can say that the others haven't already said. i would have gone all apoplectic on the billing chick. can't wait to hear how sir chris handled that mess.
i really see you as the next diablo cody, ya know. i'm sure there have already been (or will soon be) inquiries from agents to turn this into a book or a screenplay.

Dawn Elizableth said...

What did they want you to start working there teaching crafts or something to pay off the money!?! Geez talk about unprofessional.

Duchess said...

What can I really say but Love you girl!!!

Angelina Yount said...

I'm with you and 99% of the posters here. In fact, you said exactly what I would have said to her: hello?? I'm in a facility that I was required to enter, for depression and stress and who knows what else, and you want to talk to me about MONEY? HELLO???

omg, why did they even let her in.

Erin said...

Honey, you make me laugh in one sentence, and then cry the next, like no seasoned author could do.

What you've gone through is horrible, but they way you share it with all of us is amazing!!

Squeaky Wheel said...

A few years ago, I thought I was going nuts. Long story short, I went down to Parkwood (in your neck of the woods, I think) for an evaluation. The person at the desk treated me the same way, except it was more like, "You're here for an evaluation? Right. Heh. We need a method of payment for when you get committed." Her attitude freaked me out more than the initial reason I'd gone to the damned place. I hope I got her ass fired. What Chris is doing for you? I did right away, to the counselor they assigned me to.

Obviously things turn out okay in your story, too. (right?)

I haven't said it, yet, but really, thanks for sharing this.

Anonymous said...

Wow... chills again. Please keep the story coming.. I check incessantly!

Mary Burns in Albany NY

Guairdean said...

I'd like to hear about the phone calls Chris makes, but I'd LOVE to hear the response if they tried that crap on Miss Flora. You should have offered to custom paint her a Visa car in the next RT class. Hopefully, you and V have had plenty of "Mommy" time now that you're home.

Mare said...

Motherf**ckers. Yes, that's all I can come up with. No, wait. Who the fuck do they think they are? All the PSA's for depression say "get help" "there's help, you don't have to do it alone" "there are medications that can help" But the rub is: not everyone has money to GET HELP! I hate insurance companies. They are not designed to help anyone but merely line the pockets of the people running them. Same with pharmaceuticals.

Not to mention the treatments for mental health issues is not designed to actually cure anyone. But merely perpetuate care.

Anonymous said...

I've been reading your blog for a long time, but this is the first time I've commented. I just wanted to say how brave you are for facing your demons, and in my eyes (and those of many others I'm sure) you are a humorous reality check in what proves over and over to be an insane world. If only more people looked at life with your wit and honesty.

Small PS - hope your hubbie ripped the billing chick a new one. You get the oddest people working in places where they just don't belong. An ounce of sensitivity definitely goes a long way.

Anonymous said...

((((Crystal))))

I want to commit serious mayhem on the billing bitch! They sent me home from the hospital early after a bike wreck cuz I had no insurance...And I was told I'm not in need of counseling, even though they amputated my arm!...Asshats!

Consider yourself hugged Crystal!

Gypsy

Christie said...

Crystal, they didn't do that to me but what they DID do was have me sign paperwork while I was still f'ed up on the drugs I'd tried to OD with. I ended up signing paperwork for an OUT OF NETWORK doctor (because an in network wasn't available THAT DAY...I didn't even see the psych that day....it was too late when I was admitted) so I ended up with a huge bill that I still haven't paid.

Anyway, I was so happy to read that you put that woman in her place. What the heck is wrong with people? Where's their common sense?

FatSingleMom said...

Go Chris Go!!!

katlillie said...

Don't shoot the messenger, pity her thunderous ignorance.

Complain to her boss or to the big boss of the whole place, use the words "dissatisfaction" and "patient care" and "compassion" a lot. Explain to them that they should be fucked in the ass with a prozac dildo for discussing that with you in that manner. Wrong Wrong Wrong!

Sincerely,
a fan in Healthcare Administration

Anonymous said...

I think Ron White said it best when he said, "You can't fix stupid."

Sadly the billing lady probably gets her orders from higher up and that is "hospital policy". I just love it when someone tells me it is policy. I always say "show me". Of course they never can.

Urban legends don't have to do only with ax murderers. It can be anywhere and anytime. So lots of people use the old fall back "it's policy". I had been using a major warehouse store for some years, and of course on checkout you have to produce your membership card or they can't check you.

Recently I went in and they wanted my card at the door. I told them nope. Not gonna happen. Well I can't let you in without it. I could only stare at them.

Finally I responded, "So if I were a new customer, you wouldn't let me look around the store to see if I wanted to join?"

"Oh yes we do that all the time."

"I see." (actually I didn't) "So since you haven't seen my card you do not know if I am a member or not, correct? ...and I should be able to enter the store."

Befuddled look on his face. Finally, "You told me you have a card, so I know you are a member."

"Actually I never said that. You wanted to see my card and I said it wasn't gonna happen, remeber? I never said I had a card and if I don't have one "it wasn't gonna happen" correct?"

He: "But you reached for your shirt pocket."

Me: "Reflex only, besides I was thinking about lighting a cigarette since I knew this would be a long stupid conversation."

He: "I have to get the manager."

I just nodded assent. 15 mintues later. (I promise it took them 15 minutes. I don't know if he was relaying the conversation as it thought it happened or what. The interesting thing was that people were entering at their leisure, since the high paid security guard went missing. I didn't enter. The satisfaction of knowing that when he returned and I was still standing there, that he would think that no one else had even tried to come in) Finally

Manager: "Can I help you sir?"

Finally some courtesy, I got a 'sir'.

Me: Yes your door guard here demanded to see my membership card."

Manager: Yes sir, that is what he is supposed to do."

Me: "Ah!! so his job is to check for the card is that correct?"

Manager: "Yes, sir."

Me: "So since he checked, and I refused, I can go in right?" (I knew the answer to this one.)

Manager: "No sir, he has to see it."

Me: "You just told me his job is to check, not to see." (His mouth sort of fluttered open. "I am not inclined to show him my card since I consider it an invasion of privacy."

Manager: "It is company policy." (Here we go.)

Me: "Which company, or portion of the company has made this policy?"

Manager: Proudly, "Corporate".

Me: "Show me."

Manager: "What?"

Me: "I want to see that corporate policy in writing. Show me."

Manager now has a paniced look on his face. Glancing around, seeing that a crowd has gathered. I take it that no one likes to show their card.)

The manager spots the "service desk" and indicates he want to go over there, so I go with him. Along with the rest of the crowd. Now he is trying to look disgruntled but it is still coming off as panic.

Manager: Clears his throat and states. "Sir we do this to assist you. (good one) Sometimes people come in here and get goods then go to check out and don't have a card, and we have to deal with that and it takes away from your time. So we need to see your card to insure your a member."

Me: "Since I already know that I can not purchase anything until I show my card, how could someone without a card hinder my check out time since they will be sent packing."

Manager: "That is why we do this."

Me: Confused look.

Me: "Do you drive?"

Manager: "Yes I drive, why?"

Me: "I want to see your drivers license."

Manager: "Why?"

Me: "To save me time. If you are not legally allowed to drive then you are taking my space in traffic and traffic is bad enough. May I see your license."

Manager: "No."

Me: "Why not?"

Manager: "Because it has personal information on it."

Me: "Ah. So you are saying that this little black magnetic strip on the back of my card contains no personal information. BE VERY CAREFUL with your answer and don't lie."

Manager: "Uh, well it does have some information on it."

Me: "Would you like to share with everyone here what information you collect from us when you scan this card and how much of that information you store."

Manager: "Well I don't know exactly."

The crowd is now really starting to close in on him and are snickering. I have to assume I am not the only one that does not like to show their card when they come in the building.

Me: "So I would still like to see your drivers license."

Manager: "But is has confindental information on it that we don't have on our cards.""

Me: "Let's look at that information.

1. Your card has my picture, so does your license.

2. Your card does not show my address but your license does. So that is one, no wait. If you have my name you can look me up on the internet and get my address. So address is not confidential.

3. Your drivers license, shows your birth month and day, but not year. However I know you collect that information on me since you always seem to send me a little 'congratulations on your 60's birthday, here is a discount coupon', letter in the mail so you do have my address.

4. Height and weight? I am standing here in front of you. I can probably guess that pretty close.

5. Restrictions on driving. I am wearing glasses and so are you so I am guessing we both have the same restrictions of wearing glasses when we drive.

So the only real confidential information would be your license number, correct?

Manager: "Yes, that is absolutely correct." (He now thinks he has me.)

Me: "But since this is a business card I have, (I glance at the guard to see if he was going to jump in about me not having a card, but I can see he is thinking better of it.) I believe that the initial information you gathered from me was my drivers license number and social security number. Although it has been some time past that I filled out an application and you might have changed. (Of course we are at the help desk, where in their eagerness to "help" they have applications laying on the counter. I pick one up.

"Nope it still looks like you are still asking for those two pieces of information."

"So in truth you already have more information on me that I could get from your drivers license. Then some stranger at your door asks me to show it to them. I think not."

Awwww! No applause. I was sad.

The manager one last time returns to the stand by answer. "Sorry sir it is corporate policy."

You just generally don't want to piss me off. Later I used my cell time and called corporate offices for this company. I got as high up the line as I could in customer service. I was told. "Yes it was policy to ask to see the membership card, however, the policy was very flexible, and some stores did not ask for the card." I asked why not.

"We don't want to offend our customers."

Me: "So if I refused to show mine, I would be denied access to the store?"

Them: "No sir you wouldn't because it could be construed as discrimination."

Remember you just can't fix stupid.

By the way, I cut my card into little bitty pieces at the customer service counter that day, by borrowing their scissors. I did however keep the picture. I certainly didn't want that grainy pose to fall into the wrong hands.

So what I am really saying Crystal is hang in there. You can fix crazy, but not stupid.

Larrymac1

Anonymous said...

“May God give you...
For every storm a rainbow,
for every tear a smile,
for every care a promise and a blessing in each trial.
For every problem life sends,
a faithful friend to share,
for every sigh a sweet song
and an answer for each prayer.”

You are truly a blessing and a ray of hope for us all. Thank you for allowing us to become part of your life.

Booklover said...

Crystal,

Thanks for making stop and look around and enjoy my girls picking on each other, the TV running, and everything else that drives me bonkers. You made me think who cares and go hug my kids. I think your amazing and I can't wait to hear about Chris' conversation.

Gabby said...

C.

Thanks for continuing this task.

Corporate entities can be just so STUPID. You were way more polite than I would have been. Idiot clerk was prolly doing what she was told to do by an admin group that never considered their impact on what they are in business to provide. You were only a CUSTOMER!

Kiss your babies every day for no good reason.

Love from here

Stacy The Peanut Queen said...

I'm a woman of few words...

Billing = Fuckers

Love you, girl! :)

KaritaG said...

I could go on and on about doctors and policy, but my favorite was when I had to have my ankle x-rayed after a sprain. You'll probably be able to tell from the convo, but I am an attorney:

Nurse: Are you pregnant?
Me: I don't think so
Nurse: What do you mean you don't think so?
Me: Well, I'm on the pill
Nurse: So you're not pregnant?
Me: People CAN get pregnant on the pill, so I mean, I guess there's a .01 chance or whatever it is they tell you on the pamphlet...
Nurse: You're going to have to go over to [another building] for a pregnancy test.
Me: WTF?
Nurse: X-rays can damage the baby if you are pregnant
Me: But no one really KNOWS if they're pregnant or not, unless you haven't had sex since your last period, right? I mean, even if you are on the pill?
Nurse: (looks confused) I guess that's true
Me: Yet if someone walks in and simply SAYS they aren't pregnant, you will give them the X-ray, even though you really don't KNOW?
Nurse: Well, you just told me you could be...
Me: But my likelihood of being pregnant isn't any greater than anyone else who comes in here who is on the pill, and yet you still give those other people X-rays with no questions asked?
Nurse: Yes
Me: You know that because you are a nurse, and you are aware that someone COULD in fact actually be pregnant while they are on the pill, that simply asking them if they are pregnant probably isn't going to protect you from liability if the X-ray were to hurt the baby that someone lied to you about being pregnant with? I mean, do you even check to see if people are on birth control when they tell you they AREN'T pregnant, or do you think just asking is enough to protect you from getting sued?
Nurse: You are going to HAVE to go take a pregnancy test.
Me: Fine.

So I did. But the logic still blew my mind. I should have known better than to deliberate technicalities in that situation.

Anonymous said...

Thank you for sharing your life. It is very scary thing to look back and re-open doors that we'd locked up tight so many years ago.

I have a cousin like yours but we lived very far away and he didn't get to my family. Most of the other cousins that did live near him were abused by him.

They all hope he is dead. I think that is healthy.

Keep working, you'll be home soon, and stay in therapy once you do get home, OK?

Burfica said...

I don't comment often, but I'm always lurking.

Just wanted you to know that some are here that care, and laugh and cry with you even if we don't say so.

Bruce said...

I'm sorry you had to go through that Crystal.
Goddamn billing people. I worked at one of the local hospitals for over twenty years, and saw this kind of shit all the time. Plus, two weeks after my mother died(two weeks!), the people that had worked on her roof called my sister, who was the executor, wanting to know where their money was. When my sister asked the woman on the phone if she realized that our mother had just passed away, the woman said, and I quote, "Yes we know. We still need to know when we will be getting paid."
They kept bothering her to the point that my BIL finally called the owner(who he knew) and told him to back off or he'd report them to the BBB.
I know these people have a job to do, but 99% of the time, they have the worst timing in the world.

Rachel said...

WTF?? Are you kidding? What is wrong with people? What was she trying to say? "If you don't pay, you can't leave". And then we will charge you more each day. You are supposed to be getting better not worrying about some stupid ass bill!

Derek Wong said...

Oh that is jacked up! Sometimes people are reasonable and think about what they're actually doing. All of the rest of the time I can't decide whether they're too stupid to understand or just too callous to not care. Let's hope it's stupidity.

justmylife said...

Billing lady.... Oh they would still be peeling me and her off the ceiling. You were so much better than I would have been! Little girl..... "I need you to come home and tuck me in." You had to make me cry, didn't you?

Bookgirl said...

I don't comment generally, since you always have so many, but I love the fact that you quoted the Ya-Yas. Vivi put it best when she referred to her breakdown as "dropping her basket." When I totally lose my shit, referring to it as dropping my basket just sounds so much nicer, doesn't it?

Suldog said...

I really cannot say enough good things about this series of tales. It is as gripping as anything I've ever read on the internet, and I would buy multiple copies of the book should it be published. Tremendous stuff, Crystal. I know it came (comes) with a price, but this writing is as good as it gets. Honestly.

Jennifer said...

I'm sure you're babies miss you and it's hard for them and you, but they will have a much more peaceful momma when you get home. Hugs to you!!

Shell said...

The medical establishment never ceases to amaze me.....

((hugs))

beagle said...

That is insane and just wrong that they sent the billing people in there. I hope your hubby tore them a new rear end hole.

V and her call made me tear up.
*HUGS*

DawnMichelle said...

mmmmmm

tuck me in

mmmust rrremember those words next time I want to hit the rooffff with my daughter.....because at the end of the day all she really wants from me is a

"tuck me in"

CarmenSinCity said...

They are such assholes when it comes to money. I can't believe they pulled you aside and asked you how you were going to pay. They definitely shouldn't have troubled you with that bullshit! Fuckers!

Anonymous said...

Best answer when they asked for money: "I painted my dog green, so after I eat his head, I'm going to blow hundred dollar bills out my ass until I get you paid."

Surely, a Kodak moment. I'd pay to see their expression.

Jon

Anonymous said...

A wall shattered by one will free millions. I love you Crystal. Keep up the good work and the healing. You're amazing! There are many good writers out there but the truly great are few. Don't forget to autograph a copy of your first book for Mr. McKnob's Godmom because you definitely ARE great! And keep shattering those walls...we're right there....pounding on them with you!!

Bryan said...

Ye gods. I sympathize about the stupid billing question. When my wife was laying in the Vanderbilt ICU with her hand dying (she ended up losing 3 fingers but they saved the rest of the hand) there was a mixup with her insurance.

I found out about it and was on the phone with her insurance company and her employer, both of whom were saying "oh yes, this is just a clerical error. She's covered. It will be handled."

Guess what?

While I was doing that some idiot in the hospital's billing/accounting dept. walked up to her in the ICU and told her she had no insurance. Bless her, through all the painkillers she yelled and bitched that woman straight out of the ICU.

BryanP

overactive-imagination said...

Crystal,

I'm so sorry they did that to you. What kind of freaking morons are they? A woman is in their care because obviously the stressors of life brought her there and they are going to come talk to you about your BILL? Give me an f'ing break already and a billyclub to use on their knees while we're at it.

If Chris hasn't mentioned it....I am the stalker who found your site one day last week and have spent the remainder of the week reading your blog from the beginning. It's okay Chris....I'm really not a stalker. Just someone who completely relates to Crystal in more ways than I could have imagined.

I think I found your site by googling something along the lines of "birthmom". I too am a birthmom and went through that roughly around the same time as you did. I am having a really hard time dealing with my daughter who I allowed to be adopted becoming an adult and having No ONE to talk to about it. I also grew up with an alcoholic mother.

I won't continue to bore you but I wanted you to know that I am keeping you in my thoughts and prayers and am also looking forward to finding out what Chris had to say to those assholes.

Keep your chin up Girl. You are doing what is best for you and your family and both they and you will be better for it in the long run. I admire the fact that you are making a positive experience out of it. You're my hero.

Much Love,
Dawn

suzieQ said...

Just recently saw in the local paper that women who had been raped were being billed for the "rape kit" used..kit was required for "evidence"..adding insult to injury just doesn't seem to be the compassionate thing to do. After the news hit and all the public uproar (shit hit the fan) the women are now no longer being billed..Take care of yourself, girl!!

Cary said...

Crystal, you continue you be an inspiration.
In my experience hospital Billing Depts only hire people who couldn't make the Customer Service grade at the MVA or local Condo Association. Seriously though, I would like to see that Paypal button back up----I'd like to support you and would only ask in return a bookplate for that best-seller you'll write someday!

Jeannette said...

awww, crystal. That last piece of your post about your daughter broke my heart in a million pieces.

I can't believe the nerve of that billing chick. fucker.

eggplant43 said...

Thanks once again for exposing the world's stupidities in such a humorous, real fashion.

Anonymous said...

Word.

I recently had foot surgery. I had to be at the hospital at 5:00 am! for a 7:00 am surgery. Keep in mind that I stayed with my parents the night before. They live roughly an hour from the hospital. So, after getting up at 4:00 in the morning to get to the hospital at 5:00 what is the first thing they have me do? Go to billing where I had to pay $887.60 for the surgery that had yet to occur. This is after paying several hundred dollars for x-rays and tests. Keep in mind, they have yet to fix the problem!

Anyway, I think they had me pay them first so as to distract me from the rest of the painful stuff they were about to do!

Ha.

Oh, I work for this same hospital, one building over from the OR.

Jo said...

Oh yea that just brings back great memories. My mom had her appendix out about 20 years ago. They came to her to ask about her coverage the day after. She gave that dumbfounded look too.

Hubby had mixed feelings, signing in his mother for a brain aneurysm surgery, and told he would have to be the guarantor for a surgery that costs hundreds of thousands to a woman, that caused him and then his family so much.

Eva said...

I cant believe they asked you about the bill, Im glad you told her something!
Awww V made me cry :(

Rick said...

Bastards did exactly the same thing to me in rehab. Pay up or what, you'll cut my dose of Librium?

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